Retail Selling FETAC Level 5

Training Aim: To prepare learners for employment in retail selling situations. It can also prepare them for progression to further study or training in retail selling management or related disciplines. Objectives: Learners who successfully complete this course will Conduct a sale requiring personal selling from opening through to the closing stage Demonstrate thorough product knowledge when conducting a sale Appreciate the ethics of selling Handle payments using a range of methods Appreciate the importance of good presentation and interpersonal skills Outline Training Plan: The specific learning outcomes are grouped in 3 units. Unit 1: Personal Selling Techniques Unit 2: Customer Relations Unit 3: Handling Payments Training Duration: 30 hours approx (depending on Learner's prior knowledge/existing skills). Course Fee: Upon request (discounted group and FÁS/CE participant) Record System Access Database, as approved by FETAC. All results are recorded on our database and comply with the Data Protection Act 1988.Project and Examination. Assessment & Certification: All assessment is devised by the Internal Assessor, with external modification by FETAC. Assessment Briefs: Skills Demonstration: 60% Assignment: 40% Grading: Pass 50- 64% Merit 65% - 79% Distinction 80-100% Trainer/Instructor/ Workplace: Training Organisation - FAS Approved = 902364. Tutors listed on the NRT - National Register of Trainers. Training Facilities: Lir Business Services & Training Centre, Mullingar, Co. Westmeath or In-company. Training Rooms, Materials, CD-ROMs, On-line Tuition, Approved Course Manuals.